Emergency Work
At Platinum Electrics, keeping our customers safe is the number one priority. We will take the time to conduct an electrical safety test with every callout, free of charge, to ensure that all electrical installations in your home comply with the relevant safety standards. Our electricians have a duty to inform you of anything that poses a risk to your personal safety – such as exposed wiring or an overheated fuse – and advise on the solutions available, allowing you to make an informed decision.
The first thing we’ll do when you call us is establish how soon you need any remedial work completed. If the fault poses an imminent risk to your safety – for example, a sparking fuse box that could result in a fire – we’ll get one of our electricians on the scene immediately. However, if you simply wish to repair a faulty plug socket, your need for emergency assistance may not be as high. Either way, we will always work to a time that suits you. Here are some of the most common repairs we can assist with:
Power Cuts
A power cut can be annoying at the best of times, but it could also indicate that there’s a fault with the electrics in your home. Sometimes it will just be a case of flicking the relevant switch in your fuse box, but if you’re unsure of the cause or would rather not take the risk, calling a professional is the safest course of action. Platinum Electrics will be able to diagnose the problem and provide a quick fix, or, if necessary, escalate it to your electricity provider.
Flickering Lights
If your lights are flickering, buzzing, or not turning on and off, it could mean that the wattage is wrong. Alternatively, there may be a bad connection between the bulb and switch. If replacing the bulb doesn’t help, Platinum Electrics will be able to establish the root cause and get your lights shining again.
Electrical Device Arcing
If you detect a weird fishy smell from a switch or wall socket, it might mean that the connection to an electrical device’s circuit has been damaged – commonly known as ‘arcing’. When this happens, the electricity will jump to complete the circuit, which can result in a fire. Our local presence and 24/7 coverage allows us to respond promptly in such cases.
The first thing we’ll do when you call us is establish how soon you need any remedial work completed. If the fault poses an imminent risk to your safety – for example, a sparking fuse box that could result in a fire – we’ll get one of our electricians on the scene immediately. However, if you simply wish to repair a faulty plug socket, your need for emergency assistance may not be as high. Either way, we will always work to a time that suits you. Here are some of the most common repairs we can assist with:
Power Cuts
A power cut can be annoying at the best of times, but it could also indicate that there’s a fault with the electrics in your home. Sometimes it will just be a case of flicking the relevant switch in your fuse box, but if you’re unsure of the cause or would rather not take the risk, calling a professional is the safest course of action. Platinum Electrics will be able to diagnose the problem and provide a quick fix, or, if necessary, escalate it to your electricity provider.
Flickering Lights
If your lights are flickering, buzzing, or not turning on and off, it could mean that the wattage is wrong. Alternatively, there may be a bad connection between the bulb and switch. If replacing the bulb doesn’t help, Platinum Electrics will be able to establish the root cause and get your lights shining again.
Electrical Device Arcing
If you detect a weird fishy smell from a switch or wall socket, it might mean that the connection to an electrical device’s circuit has been damaged – commonly known as ‘arcing’. When this happens, the electricity will jump to complete the circuit, which can result in a fire. Our local presence and 24/7 coverage allows us to respond promptly in such cases.